At 92dodo, the privacy and security of every Pakistani player's personal information is treated as a core obligation — not an afterthought. This Privacy Policy explains in plain terms what data we collect, why we collect it, how we use it, and the rights you hold over it at all times.
This Privacy Policy applies to all personal data collected and processed by 92dodo ("Company", "We", "Us", "Our") in connection with the operation of the 92dodo online casino and sports betting platform accessible at 92dodo.com ("Platform"). It applies to all registered players, visitors, and any other individuals who interact with the Platform or communicate with 92dodo's support team.
92dodo is committed to handling personal data responsibly and in accordance with applicable data protection legislation and the requirements of our international gaming licence. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
Who this policy covers: This policy applies to all users of 92dodo, including players based in Pakistan (Karachi, Lahore, Islamabad, Faisalabad, and elsewhere). All references to "you" or "your" refer to any individual whose personal data is processed by 92dodo in connection with the Platform.
92dodo collects personal data that is necessary for the operation of a licensed online gaming platform. The categories of data we collect include:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, nationality |
| Contact Data | Email address, phone number, residential address (city, province, Pakistan) |
| Financial Data | JazzCash/EasyPaisa account details, bank account numbers (HBL, UBL, Meezan Bank), transaction history in PKR |
| KYC Documents | Copies of government-issued ID, proof of address documents, selfie verification images |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps |
| Usage Data | Games played, bets placed, session duration, bonus history, sports markets viewed |
| Communications Data | Live chat transcripts, email correspondence, support ticket content |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred notification channels |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information, except where health-related information is voluntarily disclosed in the context of a responsible gaming interaction (for example, if a player discloses a gambling addiction when requesting self-exclusion). Such information is treated with the highest level of confidentiality and used solely for responsible gaming purposes.
92dodo collects personal data through the following means:
92dodo processes your personal data only for defined, legitimate purposes. The primary purposes for which we process personal data are set out below:
92dodo processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Withdrawing Consent: Where 92dodo relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal. To withdraw consent or opt out of marketing communications, contact [email protected] or use the opt-out link in any promotional email.
92dodo does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following circumstances and only to the extent necessary:
All third parties who receive personal data from 92dodo are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific purpose for which it was shared.
92dodo retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The key retention periods applicable to 92dodo players are as follows:
| Data Type | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| KYC documentation | 5 years from account closure or last transaction |
| Financial transaction records | 7 years from transaction date (AML compliance) |
| Game and betting history | 3 years from last activity |
| Support communications | 3 years from the date of the communication |
| Marketing preference records | Until withdrawal of consent plus 1 year |
| Self-exclusion records | Permanently (for responsible gaming audit purposes) |
When personal data is no longer required, it is securely deleted or anonymised in accordance with 92dodo's data disposal procedures. Anonymised or aggregated data that cannot be used to identify any individual may be retained indefinitely for statistical and analytical purposes.
92dodo uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:
You may manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.
Cookie Consent: On your first visit to 92dodo, you will be presented with a cookie consent banner. By continuing to use the Platform after dismissing the banner, you accept our use of functional and analytics cookies. Marketing cookies require explicit opt-in. You may update your preferences at any time via the "Cookie Settings" option in your account dashboard.
92dodo implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
While 92dodo takes all reasonable measures to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying 92dodo immediately at [email protected] if you suspect unauthorised access to your account.
As a player on the 92dodo Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details in Section 14:
Identity Verification for Rights Requests: To protect your data, 92dodo will verify your identity before processing any data rights request. You may be asked to provide account details and a copy of your ID. This is a standard security measure and does not affect your rights in any way.
The 92dodo Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the 92dodo registration process, and KYC documentation confirming date of birth is required before any withdrawal can be processed.
If 92dodo becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all gameplay history voided, and the data deleted in accordance with our data disposal procedures. Any deposits made to the underage account will be refunded to the original payment source after investigation.
Parental Notice: If you believe that a person under 21 has registered on 92dodo using false information, please contact us immediately at [email protected]. We take underage gambling prevention extremely seriously and will act on all reports promptly.
92dodo operates under an international gaming licence, and some of the third-party service providers we engage (including game studios, KYC verification providers, and analytics partners) may be located outside Pakistan. Where personal data is transferred internationally, 92dodo ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under our licensing jurisdiction's data protection requirements. These safeguards include:
By using the 92dodo Platform, you acknowledge that your personal data may be transferred to and processed in countries outside Pakistan. 92dodo will always ensure such transfers comply with applicable data protection obligations and that your data receives adequate protection regardless of where it is processed.
92dodo reserves the right to update or amend this Privacy Policy at any time. When material changes are made, registered players will be notified via email or an on-platform notification at least 7 days before the changes take effect. The current version of this Privacy Policy, along with its effective date, is always published on this page.
Continued use of the 92dodo Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should cease using the Platform and request account closure by contacting our support team.
For any queries, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 92dodo, please contact our Data Protection team through the following channels:
If you are not satisfied with 92dodo's response to a privacy complaint, you have the right to escalate your complaint to the relevant regulatory authority under our gaming licence jurisdiction. Details of the relevant supervisory authority are available on request from our support team.
92dodo is strictly for adults aged 21 and above. Underage gambling is illegal and prohibited.
Beyond the legal language, here is what 92dodo's privacy practices mean in real terms for every Pakistani player on the Platform.
92dodo does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data stays within the 92dodo ecosystem and is shared with partners only to deliver the services you signed up for — nothing more.
Every piece of data transmitted between your device and 92dodo — from login credentials to PKR transaction details — travels over an encrypted SSL connection. Your JazzCash account number and CNIC details are never exposed over the open internet.
You can request a complete copy of all personal data 92dodo holds about you at any time. We will compile and deliver it within 30 days, free of charge. You also have the right to correct, restrict, or request deletion of your data subject to legal retention requirements.
Promotional emails and bonus notifications from 92dodo are entirely optional. You can opt out at any time by clicking the unsubscribe link in any marketing email or contacting our support team directly. Opt-out requests are processed within 48 hours.
92dodo uses cookies only for essential Platform operation, functional preferences, analytics, and — with your explicit consent — marketing. You control your cookie settings and can update them at any time through your account dashboard or browser settings.
Our support team is available around the clock to handle data rights requests, privacy complaints, and consent withdrawals. All privacy-related queries are acknowledged within 48 hours and resolved within 30 days — no runaround, no bureaucratic delays.
Now that you know exactly how your data is protected, explore 92dodo's full range of casino games, cricket betting, and live dealer tables — all with fast PKR payouts. For responsible adults aged 21 and above only.
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